How First Cover works.

Once you've chosen your smart you understandably can't wait to drive it away. With First Cover from smart you don't have to wait because we offer 7 days complimentary motor insurance cover when you buy a new or used smart from a smart showroom.

You will receive an annual quotation prior to your First Cover documentation being sent directly to your showroom. Which means you will have everything ready when it comes to collecting your new smart.

First Cover features include:

  • Guaranteed repairs using smart GenuineParts at smart authorised repairer
  • 24/7 UK accident recovery to your nearest authorised repairer
  • UK call centre
  • Unlimited cover for manufacturer specification in-car audio and telecommunications equipment, fitted by the factory or showroom
  • Your 'No Claims Bonus' is unaffected if you are involved in an accident with an uninsured driver which is not your fault

My Insurance - Existing Customers

If you need help, or if you want to amend your policy, please call Mercedes-Benz Insurance on 0345 040 2092 and our team will be happy to help.

Apply for First Cover.

Tel: 0345 605 6508

(Calls maybe recorded, lines are open Monday - Friday 9.00am - 7.00pm, Saturdays 9.00am - 4.00pm and Sunday: Closed)

To make a claim

If you need to make a claim on your First Cover Motor Insurance policy please call:

Make a claim:0344 4933 232

Make a claim (abroad):+44 191 2889845

Make a windscreen claim:0344 4933 232

Mercedes-Benz Insurance Services UK Limited, Registered in England No. 03510012. Registered office: Delaware Drive, Tongwell, Milton Keynes, England, MK15 8BA. Authorised and Regulated by the Financial
Conduct Authority under firm reference 311715 – you can check this on the Financial Services Register at All motor policies are arranged and administered on behalf of Mercedes-Benz Insurance
Services UK Limited by Lloyd Latchford Group Limited, Registered in England. No. 05988054. Registered office: Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB Business and correspondence address: Artisan, Hillbottom Road, High Wycombe, HP12 4HJ. Lloyd Latchford Group Limited is authorised and regulated by the Financial Conduct Authority under firm
reference 496330. For mutual security, calls are recorded and/or monitored for training purposes. Please note, we may decline to quote in some circumstances. Mercedes-Benz Insurance is a trading name of
Mercedes-Benz Insurance Services UK Limited. Mercedes-Benz Insurance Services UK Limited is authorised and regulated by the Financial Conduct Authority (FCA number 311715). The motor insurance policy is
underwritten by the insurer shown on your policy schedule and certificate of motor insurance.

To get First Cover call us on 0345 605 6508.